1777db Privacy Policy

1. Who We Are

1777db is an online casino and sports betting platform operated for players based in Bangladesh. The Platform is accessible at 1777db.pro and offers casino games, live dealer tables, slots, crash games, and sports betting markets including cricket, football, kabaddi, and hockey. For all privacy-related enquiries, you may contact us at [email protected].

2. Data We Collect

1777db collects personal data in the following categories. We collect only what is necessary for the stated purposes and retain it for no longer than required.

3. How We Use Your Data

1777db processes your personal data for the following lawful purposes:

• Account Management: Creating, maintaining, and securing your player account, including password resets and session management.
• Payment Processing: Verifying and processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers in BDT.
• Identity Verification (KYC): Confirming that you are who you claim to be and that you meet the minimum age requirement of 21 years. This is a legal obligation.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, money laundering, unauthorised account access, and other prohibited activities.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and applying responsible gaming restrictions where necessary, including self-exclusion and deposit limits.
• Customer Support: Responding to your enquiries, complaints, and disputes via email at [email protected].
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the performance, reliability, and user experience of the 1777db platform.
• Legal Compliance: Meeting any obligations imposed by applicable law, including record-keeping requirements and responses to lawful requests from competent authorities.
• Promotional Communications: Sending you updates about bonuses, tournaments, and seasonal promotions — only where you have provided explicit consent to receive such communications. You may opt out at any time by contacting [email protected].

4. Legal Basis for Processing

1777db processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil the player account agreement, including payment processing and account management.
• Legal obligation: Processing required to comply with applicable law, including age verification, KYC, and anti-money laundering requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregated analytics, where these interests are not overridden by your privacy rights.
• Consent: Processing for promotional communications, where you have provided explicit opt-in consent. You retain the right to withdraw consent at any time.

5. How We Share Your Data

1777db does not sell your personal data. We may share your data with trusted third parties only in the following limited circumstances:

5.1 Payment Service Providers

We share the minimum necessary financial data with payment partners including bKash, Nagad, Rocket, Upay, and our banking partners to process transactions. These partners are contractually bound to handle your data securely and may not use it for any other purpose.

5.2 Game Providers

To deliver casino games and sports betting markets, anonymised session data is shared with Game Providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. Game Providers do not receive your name, contact details, or financial data.

5.3 Identity Verification Services

During KYC verification, identity document data may be shared with third-party identity verification service providers. These providers operate under strict data processing agreements and are prohibited from retaining or repurposing your documents.

5.4 Legal & Regulatory Disclosure

We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law or a valid legal order. We will notify you of such disclosure where legally permitted to do so.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 1777db business, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and any material change to this Privacy Policy that results from it.

6. Data Retention

1777db retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our legitimate interests in fraud prevention and dispute resolution. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of each session.
• Support correspondence: Retained for a minimum of two (2) years from the date of resolution.
• Cookie data: Session cookies are deleted when you close your browser. Analytics identifiers are retained for no more than thirteen (13) months.

When personal data is no longer required, 1777db will securely delete or anonymise it in accordance with industry best practices.

7. Data Security

1777db implements technical and organisational measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Two-factor authentication options available for player accounts.
• Automatic session timeouts after periods of inactivity to protect against unauthorised access on shared devices.

While we take all reasonable steps to protect your data, no system is completely immune to security risks. You are responsible for keeping your own login credentials secure and for logging out of your account on shared devices.

8. Your Rights

As a user of the 1777db Platform, you have the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected]. We will respond within thirty (30) days of receipt.

• Right of Access: You may request a copy of all personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a dispute is being resolved.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: Where processing is based on consent (such as promotional communications), you may withdraw your consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.

Please note that certain rights may be limited where 1777db has a legal obligation to retain data or where processing is necessary for the performance of our contract with you.

9. Cookies & Tracking Technologies

1777db uses the following categories of cookies and similar tracking technologies when you access the Platform:

9.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They manage your login session, maintain your account state, and protect against cross-site request forgery. These cookies cannot be disabled without breaking core Platform functionality.

9.2 Analytics Cookies

We use anonymised, first-party analytics cookies to understand how players navigate the Platform, which pages are most visited, and where technical errors occur. This data is aggregated and cannot be used to identify you individually. These cookies help us improve Platform performance and user experience.

9.3 Fraud Prevention Cookies

Certain cookies and device fingerprinting techniques are used to detect and prevent fraudulent activity, including multi-accounting and unauthorised access attempts. These are a necessary part of our security infrastructure.

9.4 What We Do Not Use

1777db does not use third-party advertising cookies, behavioural tracking pixels, social media tracking scripts, or retargeting technologies on the Platform. We do not share cookie data with advertising networks.

10. Children's Privacy

The 1777db Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account belongs to a person under 21, we will immediately suspend the account, delete the associated personal data, and return any deposited funds. If you believe a minor has registered on the Platform, contact us immediately at [email protected].

11. International Data Transfers

The 1777db Platform serves players in Bangladesh. Where personal data is processed or stored by service providers located outside Bangladesh, 1777db ensures that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards. These safeguards include contractual data processing agreements with all third-party processors.

12. Changes to This Privacy Policy

1777db reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via a prominent notice on the Platform or via the contact details held on file. The date of the most recent revision is displayed at the top of this page. Continued use of the Platform following notification of a change constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically. The current version is always available at 1777db.pro/privacy-policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1777db handles your personal data, please contact our support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

All privacy-related requests should be submitted in English. 1777db aims to acknowledge all requests within 5 business days and to provide a full response within 30 days of receipt.